Fully Managed” means the primary hosting provider handles all the complex technical and server-level tasks for you. This typically includes:

• Server setup and configuration.
• Operating system and control panel updates.
• Security patching and monitoring.
• Hardware maintenance.
• Network management.

You purchase the reseller plan at a wholesale price and then set your own retail prices for the hosting packages you create for your clients. The profit is the difference between what you pay the provider and what you charge your clients.

Most managed reseller plans include two essential control panels:

• Web Host Manager (WHM): Your administrative tool for creating, managing, suspending, and setting resource limits for your clients’ individual hosting accounts.

• cPanel/Other Client Control Panel: This is the control panel your individual clients will use to manage their website, email, databases, etc

Yes, in a fully managed reseller plan, white-labeling is standard. This means:

• You can use your own company name and logo on the control panels (like cPanel) your clients access.
• Your clients will not see the name of the primary hosting provider.
• You can use Private/Custom Nameservers (e.g., ns1.yourbrand.com) to maintain your brand identity.

Yes. As the reseller, you are typically the first line of support for your clients for things like website issues, email setup, and billing. The primary hosting provider will handle all server-level issues, hardware problems, and network-related support, but only for you, the reseller, not your end clients directly (to protect your brand identity).

Yes, scalability is a major benefit. Most reputable providers offer easy upgrades to the next-tier reseller package or even to a Managed VPS or Dedicated Server as your client base and resource needs increase.

In a Fully Managed plan, the provider handles server-level security (firewalls, patching, malware scanning) and typically performs automated daily/weekly backups of the entire server or your accounts. However, you should always encourage your clients to maintain their own local backups as a best practice.